Common Questions
Hinesville Property Management FAQ
RE/MAX All American is a veteran-owned property management firm serving Hinesville, Fort Stewart, and Liberty County. Below are straight answers to the questions owners, military families, and tenants ask us most. Don't see yours? Call (912) 432-7300 any time.
For Property Owners
What does a property management company do in Hinesville, GA?
A property management company handles the day-to-day work of owning a rental so you do not have to. At RE/MAX All American, that means marketing your vacancy, screening tenants, preparing Georgia-compliant leases, collecting rent, coordinating maintenance, inspecting the home, and sending monthly owner statements. We manage rentals throughout Hinesville, Fort Stewart, and Liberty County for military and civilian owners alike.
How much does property management cost with RE/MAX All American?
Our management fee is 8% of collected rent for the first 12 months. There are no setup fees, no lease renewal fees, no advertising fees, and no monthly minimums, and we never mark up vendor repairs. Call (912) 432-7300 for complete pricing.
Are there any hidden fees, setup fees, or long-term contracts?
No. We do not charge setup or onboarding fees, lease renewal fees, advertising or marketing fees, or monthly minimums. Vendor repairs are billed at invoice cost with no markup, and no long-term contract is required.
How quickly will my rental be leased?
Most well-priced properties in Hinesville and the Fort Stewart area rent within 2 to 4 weeks. We list every vacancy on 250+ rental websites and begin showings immediately. When a tenant gives notice, we start marketing up to 60 days before the home is available to keep the gap between tenants short.
Where do you advertise my rental?
Your home is syndicated to 250+ rental websites, including Zillow, Trulia, Realtor.com, and Apartments.com, plus military housing platforms such as Automated Housing Network (AHN). Professional photography is included, and premium listings get a video tour. We also price your rental against current local comps and promote it on social media.
How do you screen tenants?
Every applicant goes through a multi-step screening that covers a full credit report, a national criminal background check, an eviction history search, income and employment verification (income must be at least 3 times the monthly rent), and previous landlord references. For military applicants we understand BAH and LES verification. The process is Fair Housing compliant, and you get a written screening report for every applicant.
How often do you inspect my property?
We complete a move-in inspection with timestamped photos before every new tenancy, periodic inspections every quarter, and a move-out inspection with a comparison report. Inspections also check lease compliance such as pets, occupants, and condition. Every report is stored in your online owner portal.
Do you mark up maintenance or vendor costs?
No. Vendor costs are billed at invoice with no markup, and every invoice is attached to the transaction in your owner portal. We use licensed, insured local vendors, get multiple bids on major repairs, and ask for your approval on any repair above the threshold you set.
How do I get paid, and what reports will I receive?
Collected rent is sent to your bank account by direct deposit. You receive a detailed monthly income and expense statement, year-end 1099 preparation, and 24/7 access to the online owner portal, where you can see rent payments, maintenance history, inspection reports, and vendor invoices from anywhere.
What types of properties do you manage?
We manage 250+ homes, including single-family homes, townhomes, condos, and small multifamily properties. We also offer commercial property management for retail spaces, office suites, small industrial buildings, and mixed-use properties. Whether you own one rental or a portfolio, we can help.
For Military Owners and PCS Moves
Can you manage my home if I receive PCS orders or deploy?
Yes. Managing homes for service members who PCS or deploy is a core part of our business. We handle PCS transition planning, time your marketing to incoming Fort Stewart troop rotations, and keep your home leased and maintained while you are away. You can follow everything in the online owner portal from any duty station.
Is RE/MAX All American veteran-owned?
Yes. RE/MAX All American is a veteran-owned property management firm based in Hinesville, GA, founded in 2015. We have served property owners and tenants connected to Fort Stewart and the 3rd Infantry Division for over 10 years.
How does the military clause work in your leases?
Every lease we manage includes a military clause. If a tenant receives orders moving them beyond a 60-mile radius of the rental home, they can end the lease without penalty by giving 30 days written notice and a copy of their official military orders. Once both are received, the tenant is released from the lease with no penalties or fees.
Can I manage my rental from overseas?
Yes. The online owner portal is available 24/7 from anywhere in the world, with monthly statements, maintenance updates, inspection reports, and year-end tax documents. Rent is deposited directly to your bank account, and we contact you for approval on repairs above your set threshold, so you stay in control without being on site.
How does BAH affect rental pricing near Fort Stewart?
Fort Stewart falls under the Hinesville, GA Military Housing Area, and BAH rates are set each year by the Department of Defense to cover median rental costs for the area. Because many tenants near Fort Stewart pay rent with BAH, local rents tend to track those rates by pay grade and dependency status. Use our free BAH Rent Affordability Calculator to see current rates, or call us for a rental analysis on your home.
For Tenants
How do I apply for a rental?
Browse our available rentals, choose a home, and click Apply on the listing to complete the secure online application from any device. All applicants 18 and older also complete a profile through PetScreening. Our team reviews your application and walks you through lease signing and move-in.
How do I pay rent?
Pay rent online 24/7 through the tenant portal, from your phone or computer, and set up autopay so you never miss a due date. If you need to pay in cash, you can use a PayNearMe location. Online payments work from anywhere, including during deployments.
How do I submit a maintenance request, and is there an emergency line?
Submit maintenance requests anytime through the online tenant portal, where you can also track the status of open requests. For emergencies, call (912) 432-7300. Our phone line is answered 24/7 and we dispatch emergency maintenance around the clock.
Do you accept pets?
Pet policies depend on the individual home, so check the listing on our available rentals page or call (912) 432-7300 before you apply. Every applicant 18 and older completes a PetScreening profile, and approved pets are added to the lease with a pet addendum.
What happens if I receive military orders during my lease?
Every lease we manage includes a military clause. If your orders move you beyond a 60-mile radius of your rental, give us 30 days written notice and a copy of your official military orders, and you will be released from your lease with no penalties or fees.
Areas and Contact
What areas do you serve?
We manage rental properties in Hinesville, GA, Fort Stewart, GA, Richmond Hill, GA, Midway, GA, Flemington, GA, Ludowici, GA, Allenhurst, GA, Walthourville, GA, Gum Branch, GA, Springfield, GA, Pooler, GA, and Savannah, GA. Our primary focus is Liberty County and the Fort Stewart corridor, and we also serve Bryan, Chatham, Effingham, and Long counties.
Where is your office, and what are your hours?
Our main office is at 1060 Elma G Miles Parkway, Hinesville, GA 31313, and our satellite office is at 1453 W Oglethorpe Hwy, Hinesville, GA 31313. Office walk-in hours are Monday through Friday, 9:00 AM to 5:00 PM, and our phone line is answered 24/7.
How do I reach you after hours?
Call (912) 432-7300 any time. Our phone line is staffed 24/7, including nights and weekends, for owners, tenants, and maintenance emergencies. You can also email us at [email protected].
Still Have Questions?
Our phone line is answered 24/7. Call us or send a message and we will walk you through it.